By As more employees start returning to the office, many are facing a new challenge – how to behave and dress professionally after years of remote work. To address these concerns, a recent survey by ResumeBuilder.com revealed that over 60% of companies are either giving or planning to give etiquette classes to their employees by next year.
The survey, which involved 1,548 business leaders, highlighted their worries regarding employee attire and behavior towards each other and customers. In response, C-suite executives, HR managers, and other leaders expressed their intention to offer etiquette courses. 60% of them stated that these courses will be mandatory for all employees, while 21% said they would be optional. A further 19% mentioned that they would be required for specific employees.
Interestingly, of those who mentioned that the classes would be required for only some employees, 54% stated that the training would primarily target new college graduates and individuals aged 18 to 27. This aligns with a report by Robert Half, a global talent and business consulting firm. The report emphasizes that Generation Z seeks guidance and appreciates feedback on what is considered appropriate in a professional setting.
Brandi Britton, the executive director of Robert Half, further supports this notion. She acknowledges that some recent college graduates had to complete their education remotely and are now navigating office environments for the first time. Providing them with guidance and clear expectations is crucial in helping them succeed.
In conclusion, as companies adapt to the new normal of office work, etiquette classes are becoming increasingly popular. By providing employees with the necessary skills to excel in a professional setting, businesses can foster a harmonious work environment and set their workforce up for success.
Workplace Etiquette: A New Training Trend
As the modern workplace evolves, so do the expectations of appropriate behavior and dress. Companies are now turning to training and consulting firms for assistance in addressing these issues. Business Training Works, a renowned Maryland-based company, is witnessing a surge in requests for team-building training, etiquette courses, and general communication skills.
One glaring issue that frequently arises is employees disregarding basic workplace decorum. This includes walking barefoot around the office, burping loudly without considering fellow colleagues, and committing the infamous office offense of microwaving fish. Such actions often lead to discomfort and unnecessary tensions among team members.
Recognizing the need for intervention, Business Training Works is equipped to navigate these challenges head-on. In response to a client’s concern about employees dressing inappropriately, they conducted a basic training session on professional attire. The aim was to ensure that employees present themselves in a manner befitting their roles, rather than resembling attendees of a wild frat party on a Saturday night.
However, inappropriate dress is not the only issue plaguing workplaces. Employees pilfering food from the office refrigerator has become an ongoing problem that requires attention. Business Training Works took the initiative to address this concern and emphasize the importance of respecting others’ property. Additionally, they found it necessary to remind employees not to indulge in excessive alcohol consumption during work functions with clients.
Interestingly, some of the training topics requested by companies are not entirely new. Business Training Works has been providing similar guidance even before the pandemic. As Kate Zabriskie, one of their trainers, points out, training needs arise whenever there is a shift in the work environment. She shared a memorable incident from 2020 when a worker accidentally joined a virtual training session right out of the shower, although thankfully only “greeting” participants with an unexpected view of a hairy chest.
While the challenges presented by evolving workplace dynamics can be daunting, Business Training Works continues to support companies in fostering a professional and respectful work atmosphere. By offering valuable insights and training solutions, they aim to guide employees towards an understanding of expected workplace etiquette and behaviors.
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